Privacy Policy — SXEPPA
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site, and the “Last Updated” date will be updated accordingly. We will also take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide our Services, we collect personal information about you from various sources, as outlined below. The information we collect and use varies based on how you interact with us.
In addition to the specific uses outlined below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce relevant terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
Personal Information We Collect
Information We Collect Directly From You
The information you provide directly through our Services may include:
• Contact details such as your name, address, phone number, and email address.
• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
• Account information such as your username, password, security questions, and other details used to secure your account.
• Customer service information including any details you provide in communications with us, such as messages sent via the Services.
Some features of the Services may require you to provide specific information about yourself. Failing to provide this information may prevent you from accessing or using those features.
What Information Do We Collect About Your Usage?
We may also automatically collect certain details about your interaction with the Services (“Usage Data”). This may include device information, browser details, network connection data, IP addresses, and other information related to your interaction with the Services. These are collected using cookies, pixels, and similar technologies.
Information We Obtain From Third Parties
We may also receive information about you from third parties, such as:
• Service providers and vendors supporting our Site and Services (e.g., Shopify).
• Payment processors that collect payment details to process your orders.
• Third parties tracking your interactions with our Site or ads using online tracking technologies like cookies and web beacons.
All information obtained from third parties will be processed according to this Privacy Policy. See the “Third-Party Websites and Links” section for more details.
How We Use Your Personal Information
Providing Products and Services
We use your personal information to fulfill our contract with you, such as processing payments, managing orders, shipping products, handling returns, and account management.
Marketing and Advertising
Your information may be used for marketing purposes, including sending promotional messages and tailoring advertisements.
Security and Fraud Prevention
We process personal information to detect, investigate, and mitigate fraudulent or malicious activity.
Cookies
We use cookies to operate and enhance our Site. For details on how Shopify uses cookies, visit Shopify’s Cookie Policy.
How We Share Your Personal Information
We may disclose personal information to:
• Service providers (e.g., payment processors, data analysts, IT service providers).
• Marketing and business partners for promotional purposes.
• Affiliates or within our corporate group.
Your Rights
Depending on your location, you may have rights such as:
• Access, correction, or deletion of your data.
• Opting out of data sales or targeted advertising.
• Restricting the processing of your information.
To exercise these rights, contact us at info@sxeppa.shop.
Contact Us
If you have questions about this Privacy Policy or want to exercise your rights, reach out to info@sxeppa.shop.