Terms of service

Welcome to Sxeppa!

By accessing or using our website and services, you agree to comply with the following Terms of Service. Please read them carefully before placing an order.

1. General Terms

1.1 These Terms of Service govern your access to and use of Sxeppa’s website, products, and services.
1.2 By making a purchase, you confirm that you are at least the legal age of majority in your jurisdiction or have the consent of a parent or legal guardian.
1.3 We reserve the right to update or modify these Terms of Service at any time, and such changes will take effect immediately upon being posted on our website.

2. Sales Policy

2.1 All sales are final.
2.2 No refunds or exchanges are permitted unless the item is deemed faulty by our team upon verification.
2.3 No size changes or modifications are allowed once the item has been shipped.
2.4 If you experience issues related to size, resale, or usage of the products, our customer service team is available to assist.

3. Refund Policy

3.1 Refunds are only applicable in cases where an item is verified as defective or damaged upon delivery.
3.2 Sxeppa is not responsible for packages lost, unclaimed, or damaged during shipping. Customers are encouraged to contact UPSC for additional support regarding lost or delayed packages.

4. Shipping and Delivery

4.1 Once your order is confirmed, it cannot be modified or canceled.
4.2 Shipping times may vary based on your location. We aim to ship all orders promptly, but delivery timelines provided are estimates only.
4.3 Customers are responsible for providing accurate shipping information at checkout. Sxeppa is not liable for any delays or issues caused by incorrect shipping details.

5. Intellectual Property

5.1 All content, designs, logos, and trademarks displayed on this website are the exclusive property of Sxeppa.
5.2 You may not reproduce, distribute, or use any content without prior written consent from Sxeppa.

6. Limitation of Liability

6.1 Sxeppa is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
6.2 Our liability for any claim is limited to the purchase amount of the item in question.

7. Customer Support and Inquiries

7.1 For any questions, concerns, or issues related to your order, please contact us at contact.sxeppa@gmail.com.
7.2 We aim to respond to all inquiries within 48 hours during business days.

8. Additional Notes

8.1 For refund-related inquiries, kindly refer to our Refund Policy.
8.2 For product-related updates and announcements, follow us on instagram : https://www.instagram.com/sxeppas/